Terms and Conditions

Welcome to Eatplan8! Please read these Terms and Conditions ("Terms") carefully before using our mobile application ("App") and website ("Website") operated by Eatplan8, a restaurant providing food home delivery, dine-in, and take-away facilities. By accessing or using our App and Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the App or Website.

1. Acceptance of Terms

By accessing or using the App and Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Use of Services

a. Eatplan8 provides food home delivery, dine-in, and take-away facilities for customers.

b. You must be at least 18 years old to place an order through our App or Website.

c. You agree to provide accurate and complete information when placing an order.

d. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.

3. Orders and Payments

a. All orders are subject to availability and confirmation.

b. Prices for menu items are subject to change without notice.

c. Payment can be made through various methods as provided on the App and Website.

d. All payments are processed securely. Eatplan8 does not store your payment information.

4. Delivery

a. Delivery times may vary depending on location, traffic, and other factors.

b. Eatplan8 is not responsible for delays caused by unforeseen circumstances.

c. Please ensure that the delivery address provided is accurate and accessible.

5. Refunds, Cancellations, and Return Policy

a. Refunds or cancellations may be subject to Eatplan8's discretion and policies.

b. Orders canceled before preparation may be eligible for a full refund.

c. In the event of unsatisfactory quality or missing items, please contact us within 24 hours of receiving your order for a refund or replacement.

d. Refunds will be processed using the original payment method.

6. Intellectual Property

a. The content, logos, and trademarks displayed on the App and Website are the property of Eatplan8 and are protected by copyright and other laws.

b. You may not use, reproduce, modify, or distribute any content from the App or Website without prior written consent from Eatplan8.

7. Privacy Policy

a. Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and disclose your personal information.

8. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us:

- Phone: 9102424888, 9102524888

- Email: eatplan8@gmail.com

- Address: 2nd Floor, Gayatri Palace, Chowk, above Dakshin Bihar Gramin Bank, West Patel Nagar, Adarsh Colony, North Shastri Nagar, Patna, Bihar 800023.

9. Changes to Terms

Eatplan8 reserves the right to update or modify these Terms at any time without prior notice. Continued use of the App and Website after any changes constitutes your acceptance of the new Terms.

Thank you for choosing Eatplan8! We hope you enjoy your dining experience with us.